Specialist Vets in Middlesbrough

## Summary Kibbles Veterinary is presented on its website as aiming for “stress-free” visits with a focus on compassion and integrity, and it lists pet checks, urgent care and nutrition advice. The website also states it offers weekend emergency cover with an on-site vet for emergency appointments on Saturdays and Sundays. In recent reviews, owners repeatedly mention transparent, low-stress handling (for example using a snuffle mat with treats for an anxious dog) and clear explanations around procedures, including surgery. Concrete examples owners describe include: quick Saturday appointments leading to referral and expedited specialist eye care; dental extractions where the final bill stayed the same even when more teeth needed removing than expected; and owners being shown where their pet would be during a hospital stay for surgery. ## Services Based on the website summary and the latest reviews, services mentioned include: - **Pet checks** - **Urgent care** - **Nutrition advice** - **Weekend emergency appointments with an on-site vet** (as stated on the website) - **Dental work**, including tooth extractions (one review mentions 9 teeth removed) - **Surgery**, including **tail amputation** and **TPLO surgery for cruciate rupture**, plus **post-op checks** - **Referral support**, including referral to a **specialist eye vet** and chasing/expediting the referral while the pet was being rechecked - **Veterinary Nurse Training facility** (listed in the clinic data) ## Pricing - The clinic website text referenced in the summary mentions **FREE consultations**. - Multiple reviewers describe the practice as **“reasonable”/“low cost”**, and one describes being **given a cost for dental extraction** that **did not increase** even when more teeth needed removing than initially expected (no £ amounts were provided). - A “**Kibbles Club**” is mentioned by one reviewer as making costs “less stressful,” but no prices or inclusions are stated in the reviews provided. ## People - **Tasos** and **Steven** are named in a review for “going the extra mile” during a dog’s urgent eye issue, alongside reception staff. - **Reception team**: one reviewer describes a receptionist **driving to pick up medication** in their own car. - Across multiple reviews, owners value staff being **polite and informative**, **talking through procedures thoroughly**, and helping anxious or difficult-to-handle dogs (for example, providing **a snuffle mat with treats**, allowing the dog **time to explore the consult room**, and still getting care done with a “snappy” dog). ## Reviews **Google rating: 4.8 stars from 127 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Cost transparency and perceived value:** reviewers mention “reasonable costs,” “low cost,” and examples of pricing staying fixed even when treatment needs increased (e.g., more dental extractions than expected). - **Calm, practical handling for anxious dogs:** specific tools and approaches are mentioned (snuffle mat with treats; time to settle/explore), with owners reporting their dogs became calmer over time. - **Clear explanations and support around procedures:** owners mention being talked through surgery and post-op checks, and being shown where their pet would stay during treatment. - **Responsiveness for urgent problems and referral coordination:** one reviewer describes being seen quickly on a Saturday, referred to a specialist eye vet, rechecked while waiting, and having the referral expedited. - **Warm, hands-on help from the front desk as well as clinicians:** including a receptionist personally collecting medication when needed.

## Summary Ownership group isn’t stated in the available information. The practice’s website describes a broad medical and surgical focus (including cardiology, neurology and orthopaedics) and care for a wide range of species beyond cats and dogs (small mammals, reptiles and birds). Clinic data also lists it as a veterinary nurse training facility and as offering emergency veterinary services (exact out-of-hours arrangements aren’t described). From the latest reviews, owners most often point to clear explanations that help them make decisions, calm handling of anxious pets (including reassurance from reception staff), and thoughtful aftercare gestures such as sending a handwritten sympathy card after a pet’s death. ## Services Based on the website summary and clinic data, services and capabilities mentioned include: - **Anaesthesia** - **Cardiology** - **Dermatology** - **Internal medicine** - **Neurology** - **Orthopaedics** - **Emergency veterinary services** (listed; specific hours/coverage not described) - **Veterinary nurse training facility** (listed) Species stated as seen on the website include: - Cats and dogs - Rabbits, guinea pigs, ferrets, hamsters - Lizards, snakes and other reptiles - Birds, chickens and “fancy fowl” ## People No clinicians are named in the available information, but reviews repeatedly mention: - **Vets who explain options clearly**, helping owners make “informed choices.” - **Reception team support during stressful visits**, including reassurance during an anxious same-day appointment. - **Thoughtful follow-up after bereavement**, with one owner describing a handwritten sympathy card after losing a cat. - **Handling that makes pets comfortable coming in**, with owners describing pets going in “without fear” and being offered treats. ## Reviews **Google rating: 4.8 stars from 275 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Clear, detailed explanations from the vet are a frequent reason owners feel confident in decisions. - Multiple owners describe staff helping nervous owners and anxious pets feel calmer during visits. - Small touches are noted, such as pets being given treats and a handwritten sympathy card after a pet’s death. - One reviewer flags a downside: **consultation prices increasing** over time (no amounts given). - A rabbit owner specifically praises knowledgeable rabbit care, with treatment including **antibiotics and pain relief** and rapid improvement reported.

## Summary Clevedale Veterinary Practice is a mixed practice offering small animal, farm, and equine care, and it’s also a veterinary nurse training facility. The website describes small animal work ranging from routine care to more complex procedures such as laparoscopic spays, alongside dedicated farm and equine teams. Recent reviews most often highlight thorough, unhurried examinations (including dental checks), a calm approach that helps nervous dogs settle, and practical support outside appointments (for example, giving advice over the phone and helping clients navigate pet export paperwork). ## Services - **Small animal (“pet”) services**: routine care is explicitly referenced in reviews (annual check-ups), with owners describing thorough examinations. - **Dentistry (referenced in reviews)**: teeth were examined during an appointment, with the vet taking time to put the dog at ease while checking the mouth/teeth. - **Laparoscopic spays** (website). - **Equine services** (website), including: - lameness diagnosis - dentistry - medicine - reproduction - **Farm services** (website), including: - beef, dairy, and sheep services - **Large-animal emergency cover** (website): a **24/7 ambulatory emergency service for large animal clients** is stated. - **Practical paperwork support** (review): guidance through the process of moving a dog abroad (export/relocation steps were “guided…through every step”). ## People - **Martin (vet)**: described by one reviewer as getting down on the floor to cuddle a dog while examining her teeth, which the owner felt helped the dog relax; the same review also describes him as “very thorough.” - **Reception team**: repeatedly mentioned for going out of their way to help; one owner says a receptionist dropped medication off to their home after it was forgotten. - **An unnamed long-standing requested vet**: one reviewer notes the vet they “always requested has taken a back seat now,” but adds they’ve still “consistently had an excellent service” since. ## Reviews **4.9 stars from 107 reviews.** Themes below are drawn from the latest written reviews available to us. - **Thorough, calm handling during consultations**, including detailed examinations and dental checks; owners mention vets putting dogs at ease (e.g., getting down to the dog’s level during an exam). - **Helpfulness beyond the appointment**, including advice given over the phone and support with complex admin (one review cites step-by-step help for relocating a dog overseas). - **Front-desk support that removes friction**, with specific examples like staff arranging practical help to ensure pets receive medication. - **Waiting experience mentioned as manageable**, with one reviewer reporting wait times “never over long” and the waiting room not being packed.

## Summary White Cross Vets Coulby Newham is part of the White Cross Vets group (the website describes 21 practices). Based on the latest reviews, owners most often describe straightforward day-to-day care and ongoing management for longer-term issues, with practical communication around treatment and aftercare. Concrete details mentioned by clients include: - Quick appointments for a sick dog, with concerns listened to and aftercare explained clearly, plus a follow-up booked with transport needs taken into account. - Continuity for ongoing problems: one owner values being able to see the same vet when their dog has longer-term issues. - Wellness-plan style preventative care is referenced (health check, injections, worming, flea treatment and nail trim bundled around a plan). - Pricing is a point of dispute: one reviewer reports being charged over £150 for a cat vaccination described as monthly; other reviewers describe the practice as “good honest,” so experiences don’t fully align. ## Services Services specifically referenced in the website/available reviews include: - Preventative care: vaccinations/injections, worming, flea treatment, and health checks. - Nail trimming. - Appointments for unwell pets (example given: a sick dog seen quickly), with aftercare explanations and follow-up appointments arranged. - Ongoing care for longer-term issues in dogs, with treatment changes that improved quality of life (sleep, appetite, energy) reported by one owner. - Veterinary Nurse Training facility (from the structured clinic data). ## Pricing - One reviewer reports being charged **over £150** for a cat vaccination described as **monthly**. - Another reviewer mentions signing up to a **“Life time Wellness Plan”** and describes it as “good value,” but no price or exact inclusions are stated beyond the visit including a health check, injections, worming, flea treatment, and a nail trim. ## People - **Rob (vet)** is named in one review as the preferred vet for a dog’s ongoing issues. The owner describes him as honest and knowledgeable, and credits his recommended treatment with noticeable improvements (better sleep, regular eating, more energy). - Staff more generally are described as friendly and compassionate in difficult situations, and one reviewer notes explanations were given at the right level and that follow-up arrangements considered transport needs. ## Reviews **4.7 stars from 361 reviews.** Themes below are drawn from the latest written reviews available to us. - **Speed and follow-through:** a quick appointment for a sick dog, concerns listened to, aftercare explained, and a follow-up booked with practical needs considered. - **Continuity for ongoing problems:** appreciation for being able to see the same vet for longer-running issues; one owner reports significant improvement in a senior dog after a change in treatment. - **Preventative/wellness care experiences:** examples include kitten health check with injections, worming, flea treatment, and nail trim, plus mention of a “Life time Wellness Plan.” - **Mixed operational experience:** one owner describes a “mixed bag,” finding mixed-species clinics stressful for cat owners and noting “avoidable experiences” and “random” automated messages. - **Cost concerns appear in at least one review:** a complaint about being charged over £150 for a cat vaccination that the reviewer believes can be bought for £50.

## Summary Middlesbrough Vets4Pets Ltd is part of the Vets4Pets brand (the website describes practices as “locally owned”). Based on owner reports, this practice handles a mix of routine and more involved care, including surgery (spays), diagnostics (X‑rays and blood tests), and longer-running medical issues (skin problems with testing and repeat medications). Concrete details owners mention include: - X‑rays for lameness, with an immediate phone call afterwards to explain a plan going forward. - Spaying and microchipping, with owners describing pre‑op care and aftercare. - Support around end-of-life care, including a receptionist helping talk through options and relaying information between owner and vet. - Guidance through DEFRA pet travel requirements for international travel. Reviews are mixed: many describe patient handling and clear explanations, while some report delayed follow-up on test results, pricing/plan confusion, and concerns about misdiagnosis or errors. ## Services Services and situations explicitly mentioned by owners include: - X‑rays for lameness assessment. - Spaying. - Microchipping. - Euthanasia/put-to-sleep support and discussion of options. - Skin condition management, including assessment/testing and repeat prescriptions. - Blood tests (one reviewer alleges tests were “messed up”). - Help with DEFRA requirements for pet travel. - Flea and worm treatment plans (including an annual plan and a “monthly care subscription” referenced by reviewers). Also listed in the clinic data: - Veterinary Nurse Training facility. ## Pricing Prices mentioned in the latest reviews (as reported by owners): - “£100 annual flea and worm treatment plan” (one reviewer says they were told it might not be available). - Approximately “£200” quoted for an alternative plan (same reviewer). - £75 for medication for a skin condition, followed by £85 for more medication a couple of weeks later (same case). - £173 for a “thorough assessment and testing” for a skin condition (same case). - Nearly £1,800 in total vet bills (one reviewer’s account of a prolonged case involving diagnosis/testing/medication). ## People Named staff mentioned in reviews: - **Katherine** and **Eleana**: praised for spending time with a dog described as “antisocial,” and for explaining what would happen with X‑rays and calling “straight away” with the next steps. - **Bea**: repeatedly singled out for being “kind, patient, and gentle” with an elderly dog. - **Scarlett (receptionist)**: credited with providing hands-on support during an unexpected euthanasia visit—listening, discussing options, and relaying information between the owner and the vet. ## Reviews **Google rating: 4.4 stars from 488 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Clear explanations and follow-up are frequently praised (e.g., explaining an X‑ray process and calling promptly with a treatment plan). - Several owners describe considerate handling of nervous or elderly pets (extra attention for an “antisocial” dog; gentle approach with an elderly dog). - Practical, process-heavy help is mentioned, including guidance through DEFRA pet travel requirements. - Some reviews raise serious concerns about clinical outcomes and communication: alleged misdiagnosis/wrong medication, blood-test problems, and delayed contact about test results. - Cost and plan information is a point of conflict in reviews, including frustration about being quoted different plan options and repeated charges for medication and testing.