Kibbles Veterinary – Vets in Middlesbrough
Clinic Overview
- Owners regularly describe the team as friendly, welcoming, patient, and genuine, with a relaxed atmosphere from the waiting room onward. - Reviews continue to strongly praise the clinic's handling of nervous, reactive, or difficult-to-examine pets, including confidence-building work, calm vaccination visits, and practical support for cats and dogs that need extra time. - Several reviews focus on clear explanations and hands-on support around urgent care and treatment plans, including quick Saturday appointments, follow-up checks, expedited referrals, and help sourcing medication.
Services
- •Routine care and advice: General pet checks and nutrition advice are listed. Recent reviews also mention vaccinations for a very nervous dog and support with pain management after a medication change.
- •Urgent appointments and emergency cover: The clinic lists weekend emergency appointments with an on-site vet. Owners describe being seen quickly on a Saturday for an urgent eye problem, with follow-up checks and help speeding up a specialist referral.
- •Dental treatment: Dental work includes tooth extractions. One owner described a procedure where their dog needed more teeth removed than first expected.
- •Surgery and aftercare: Surgery mentioned includes tail amputation and TPLO surgery for cruciate rupture, along with post-op checks. Reviews mention owners being talked through procedures clearly and shown where pets would stay during treatment.
- •Referral support and investigations: Reviews give a clear example of referral to a specialist eye vet, with the practice helping to chase and expedite the appointment. Another recent review mentions a dog having an ultrasound and liver sample taken.
- •Support for nervous pets: Owners mention confidence clinics for anxious dogs, patient handling, and letting pets settle at their own pace. Reviews also mention practical touches such as a snuffle mat with treats.
- •Facilities and supportive spaces: Feedback mentions a cat calm area, a spacious waiting room, and a more private, thoughtful setting for difficult goodbye appointments.
- •Training role: The practice is listed as a veterinary nurse training facility.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. The website also mentions free consultations. At the same time, recent reviewers often describe the clinic as fair or reasonable compared with other practices, and one owner said a quoted dental price did not increase even when more teeth needed removing than expected.
People
Named team members mentioned by owners include Amy, Mel, Alex, Tasos, and Steven. Amy is praised for confidence clinics with a nervous dog, Mel for changing a dog's pain relief, Alex for sensitive support during an end-of-life appointment, and Tasos and Steven for help during an urgent eye case. The reception team is also repeatedly singled out as friendly and proactive, including one review describing a receptionist collecting medication in her own car.
Reviews
Kibbles Veterinary has a 4.7-star Google rating from 212 reviews.
- •Owners regularly describe the team as friendly, welcoming, patient, and genuine, with a relaxed atmosphere from the waiting room onward.
- •Reviews continue to strongly praise the clinic's handling of nervous, reactive, or difficult-to-examine pets, including confidence-building work, calm vaccination visits, and practical support for cats and dogs that need extra time.
- •Several reviews focus on clear explanations and hands-on support around urgent care and treatment plans, including quick Saturday appointments, follow-up checks, expedited referrals, and help sourcing medication.
- •There is also repeated praise for compassion in difficult moments, with one family describing a dedicated goodbye space, sensitive communication, a private exit, and thoughtful keepsakes after their cat was put to sleep.
