White Cross Vets Coulby Newham – Vets in Middlesbrough
Clinic Overview
White Cross Vets in Coulby Newham, Middlesbrough, is a highly regarded veterinary clinic with a strong reputation for compassionate and professional pet care. With a commendable Google Maps rating of 4.7 stars based on 358 reviews, it is clear that the clinic is well-regarded by its clientele, with a substantial number of reviews adding to its credibility.
The clinic is noted for its excellent customer service and attentive care, as highlighted in numerous positive reviews. For instance, Cameron Norrie lauds the clinic for prioritizing pet health and wellbeing, while Ang ie appreciates the quick appointment scheduling and thorough explanations provided by the staff. This level of service seems to be a consistent theme, with clients like Jacqueline Rodgers emphasizing the compassionate nature of the staff and the benefits of continuity in care, specifically mentioning a vet named Rob for his knowledgeable and empathetic approach.
The clinic also serves as a Veterinary Nurse Training facility, indicating its commitment to education and the development of veterinary professionals. This aspect may contribute to the high standard of care observed by clients.
In terms of services, White Cross Vets offers a comprehensive Lifetime Wellness Plan, which has been positively received by clients like Joyce Strickland, who appreciates the value and convenience it offers for ongoing pet care needs.
Despite the overwhelmingly positive feedback, some clients, like Mike Faulds, have noted minor areas for improvement, such as the experience for cat owners during mixed clinics and the automated messaging system. Nonetheless, these concerns are relatively minor compared to the overall satisfaction expressed by the majority of clients.
Overall, White Cross Vets in Coulby Newham stands out as a trusted and reliable veterinary clinic, with a dedicated team that prioritizes the health and happiness of pets and their owners.
Special Services
Animals Treated at White Cross Vets Coulby Newham
Animals We Treat
Companion Animals
Opening Hours – White Cross Vets Coulby Newham
Opening Hours
Hours
Reviews for White Cross Vets Coulby Newham
Note: Showing the 5 most recent Google reviews out of 358 we track in total. Recent reviews may not be representative of overall sentiment.
Cameron Norrie
2 weeks ago
Wonderful vets. We have been with them for years and we absolutely know they have our pets health and wellbeing at the forefront of their mind. Would 100% recommend.
Ang ie
5 months ago
Excellent service. Quick appointment for our sick dog. All concerns listened to. Treatment and aftercare explained at level of audience. Follow up appointment made, taking note of transport needs. Thank you
mike faulds
8 months ago
Mixed bag really. Bit stressful for cat owners when clinics are often mixed. The staff are lovely, kind and helpful. We've had a couple of avoidable experiences recently, but mostly our pets have had good care. The automated messaging system is a bit random.
Jacqueline Rodgers
9 months ago
I have been with WC for 11 years , I have found all the staff friendly and willing to show compassion in all situations. I particularly value seeing the same vet when iv had ongoing issues with my dog , consistency is paramount in my opinion. All the vets have been keen to listen and are both honest and show empathy in difficult times. I particularly like to see Rob when dealing with my dogs care he is trustworthy , very knowledgeable and kind natured. He sees the love people have for their pets and both values and respects this when offering all the best possible treatment options.My dog is classed as a senior now and the last treatment recommended by Rob has literally given her a new lease of life 😃 She is sleeping better ( as we are now ) eating regularly and has more energy. She has gone from a confused miserable lady back to her happy wet nosed , bright eyed girl . Thankyou Rob ❤️
Joyce Strickland
a year ago
I visited White Cross Vets yesterday to take my BSH Kitten Lily for her full Health check. She is just 16 weeks so needed her injections, worming, flea treatment and nails cut etc. I signed her up for the Life time Wellness Plan as I think it is good value and I don't have to worry about any payments for whatever treatments she may need in the future. The staff are lovely, very friendly and make sure you are happy with the service you had along with a bit of fuss to each animal. I bought a little toy for Lily as she was excellent while being treated and got so much fuss afterwards from all the staff... she definitely is a little diva now
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