White Cross Vets Coulby Newham

White Cross Vets Coulby Newham in Middlesbrough is part of the White Cross Vets group and sits within IVC Evidensia. The practice is used for routine preventative care, urgent appointments, and ongoing management of longer-term problems. Recent feedback often highlights friendly service, clear explanations, and continuity with the same vet where possible.

Services

•Preventative and routine care: vaccinations and boosters, worming, flea treatment, health checks, and nail trims are all mentioned, including kitten and adult dog appointments. Recent reviews also mention first injections being handled calmly and gently.
•Care for unwell pets and urgent problems: owners describe quick access for sick pets, including an urgent dog emergency seen within the hour, with treatment, medication, aftercare, and follow-up explained clearly.
•Ongoing management for longer-term issues: feedback includes continuity with the same vet for dogs with ongoing problems, as well as regular visits for recurring issues such as tummy troubles.
•Wellness-plan care: reviews refer to a monthly plan that can include vet visits, regular worming and flea treatment, injections, boosters, and other routine benefits.
•Training facility: the clinic is noted as a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Rob is named positively in reviews for both urgent and ongoing care, with owners describing him as caring, knowledgeable, and clear about treatment options.
•The wider team, including reception staff, is regularly described as friendly, professional, compassionate, and helpful, with several comments praising how they listen, explain things clearly, and help pets feel at ease.

Reviews

White Cross Vets Coulby Newham has a 4.7/5 Google rating from 384 reviews.

•Recent feedback is mostly very positive, with many owners describing kind, reassuring vets and welcoming reception staff. Several say their pets are comfortable at the practice and well looked after over many years.
•Communication is a recurring strength: reviews mention staff listening carefully, not rushing appointments, answering questions clearly, and explaining treatment and aftercare in a straightforward way.
•Service examples in recent reviews include urgent appointments, care for sick dogs, repeated visits for ongoing tummy problems, first injections for puppies, and use of the monthly wellness plan for routine treatment and boosters.
•A smaller number of reviews mention drawbacks around cost, stress for cat owners in mixed clinics, and occasional frustration with automated messages. There is also one serious negative complaint about treatment outcomes, but this sits alongside a much larger number of positive experiences.

Reviews for White Cross Vets Coulby Newham

No VetsCompared reviews yet

Reviews from pet owners who enquired with White Cross Vets Coulby Newham through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 384 we track in total. Recent reviews may not be representative of overall sentiment.

Paula Lennon

2 weeks ago

Had a urgent dog emergency Rob saw us within the hour at Whitecross vets Very caring and came away with reassurance meds and a happier dog Would recommend this branch at Coulby Newham

Patrick Lewis

3 weeks ago

a gellat

4 weeks ago

Have lost 2 dogs after pretty routine lump removal, one went after 2 days , from a biopsy that shouldn't have been done because she was terminal and it just seems like a money grab , scandalous, and the other after 2 weeks from pancreatitis because the vet didn't know that was a side effect of the medication, useless, avoid

Chrissy xx

1 month ago

These vets are the best. They show so much care for animals. My pups didnt even flinch with there first injections and the reception staff are so nice you feel at ease from the minute you get there.

Carol Frost

Love these vets! I'm having to take Sadie in more frequently lately with her tummy troubles and they couldn't be nicer even when run off their feet they never rush you, listen to all that you say and answer all questions and they could not be nicer with your pet, stroking and talking to them reassuringly. Sadie used to be terrified at the vets but takes me to their door now on walks! Can't say enough goid things about the vets and receptionists, they are fantastic!

MARIE LEACH

7 months ago

Lyndsay Cook

I have been with White Cross Vets since my labradoodle was 12 weeks old, he is now 8 years old and I plan to stay with them for the rest of his life. I joined the complete wellness plan which means I pay a monthly payment and I can take Cooper to see a vet as many times as I need to, he gets regular worming and Flea trearments to keep him covered, it also includes his injections and boosters and there are many other perks included. Every time I've taken Cooper to the vets all the staff are very friendly and professional and they treat Cooper as if he was there own. What's more, Cooper loves going.

Jade Noon

It was very clean, and the staff very friendly

James Bolton

8 months ago

Kev N

9 months ago