Middlesbrough Vets4Pets Ltd – Vets in Middlesbrough
Clinic Overview
Examples mentioned by owners include: - Around £100 for an annual flea and worm treatment plan, with one reviewer saying they were instead quoted an alternative at about £200. - £173 for a skin-condition assessment and testing. - £75 for skin medication, followed by £85 for more medication a couple of weeks later.
Services
- •Diagnostics and investigations: Owners mention X-rays for lameness, blood tests, ultrasound, biopsies, and skin-condition assessment and testing. One review describes a prompt call after X-rays to explain the next steps.
- •Routine and preventive care: Annual check-ups, boosters, flea and worm plans, microchipping, and monthly care-plan arrangements are all mentioned. Recent reviews also mention claw trimming for an elderly cat.
- •Surgery and procedures: Reviews describe spaying, eye removal surgery, lump investigation, biopsies, and wound or stitch checks, with owners also mentioning pre-op preparation and aftercare.
- •End-of-life support and ongoing care: Several accounts highlight help with euthanasia discussions and compassionate support during unexpected pet loss. Reviews also mention care around kidney failure, skin problems, and lameness investigations.
- •Pet travel, facilities, and training: The practice is mentioned for guidance through DEFRA requirements for international travel. Owners also mention a recently renovated setup with a separate cat area, and the clinic is listed as a Veterinary Nurse Training facility.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Owner comments on cost are mixed: some focus more on the care itself, while others describe confusion over plan options, unexpected charges, and frustration with repeated testing or medication costs.
Examples mentioned by owners include
- •Around £100 for an annual flea and worm treatment plan, with one reviewer saying they were instead quoted an alternative at about £200.
- •£173 for a skin-condition assessment and testing.
- •£75 for skin medication, followed by £85 for more medication a couple of weeks later.
- •One owner describes a bill of £350 after tests and injections they felt had not been clearly discussed first.
- •Another review describes spending around £2,000 or more on consultations, biopsy, and surgery in a cancer-related case.
People
- •Katherine (vet): Frequently named for annual checks, boosters, detailed explanations, unhurried consultations, and compassionate support during euthanasia and surgery planning.
- •Bee: Praised for being kind, upbeat, and gentle, including handling a feisty elderly cat for claw trims.
- •Eleana: Mentioned positively alongside Katherine for explaining X-rays clearly and calling promptly with a plan.
- •Scarlett (receptionist): Credited with thoughtful support during an unexpected euthanasia visit, and also praised for making visits welcoming and helping pets feel at ease.
- •Phoebe: Mentioned positively for a warm, friendly welcome and helping create a good experience at the practice.
- •Fritz (vet): Praised for a kind, reassuring manner that helped make a worrying visit feel easier.
Reviews
Google rating: 4.4/5 from 498 reviews.
- •Many recent positive reviews describe the team as welcoming, friendly, and efficient, with quick appointments and staff who know pets' histories well.
- •Katherine receives repeated praise for thorough examinations, clear explanations, practical advice, and sensitive support during difficult moments. Bee, Scarlett, Phoebe, Fritz, and Eleana are also singled out positively.
- •Practical positives include clear follow-up after X-rays, calm handling of cats, help with pet travel paperwork, and the separate cat area after renovation.
- •Negative reviews focus on communication and pricing transparency, including delays in getting results, concerns about consent for tests or treatments, medication mix-ups, and some serious complaints about diagnosis and clinical outcomes.

