Middlesbrough Vets4Pets Ltd – Vets in Middlesbrough
Clinic Overview
Middlesbrough Vets4Pets Ltd, located in Middlesbrough, is a veterinary clinic that also functions as a veterinary nurse training facility. The clinic has a commendable overall rating of 4.4 stars based on 484 Google reviews, indicating a generally positive reception from clients. This is further supported by a number of glowing written reviews highlighting the professionalism and compassion of the staff.
Several reviewers have praised specific staff members for their exceptional care. For instance, Isabella Rotondi commended Bea for her compassionate treatment of her elderly dog, Jackson. Similarly, Alexandra Mala expressed gratitude for Scarlett, a receptionist who provided emotional support during a difficult time. Vivian Anne Kelly shared a positive experience with the clinic's staff during her pet's surgery, emphasizing their attentiveness and care.
However, not all feedback is positive. A notable review by Daniel Doherty paints a different picture, detailing a negative experience involving a misdiagnosis and subsequent issues with his dog Moose, leading to significant vet bills and a loss of trust in the clinic. This critique highlights potential areas for improvement, such as diagnostic accuracy and responsibility in handling complex cases.
Despite this, many long-term clients, like Claire Parkin, remain loyal to Middlesbrough Vets4Pets, citing the team's patience and dedication to the well-being of animals, even those that are anxious or apprehensive about visits. The mixed reviews suggest that while the clinic has many satisfied customers, there are instances where expectations were not met, underscoring the importance of consistent quality in veterinary services.
Special Services
Animals Treated at Middlesbrough Vets4Pets Ltd
Animals We Treat
Companion Animals
Opening Hours – Middlesbrough Vets4Pets Ltd
Opening Hours
Hours
Reviews for Middlesbrough Vets4Pets Ltd
Note: Showing the 5 most recent Google reviews out of 484 we track in total. Recent reviews may not be representative of overall sentiment.
Isabella Rotondi
2 weeks ago
Special appreciation to Bea who was amazing with our elderly dog, Jackson. She was kind, patient, and gentle with him. Her care and compassion truly sets her apart. We feel incredibly lucky to have her looking after him. Highly recommend this vets.
Alexandra Mala
2 weeks ago
2 weeks ago, on Friday, I had to put one of my cats to sleep. It was unexpected but Scarlett (receptionist) was absolutely brilliant with me. She was very caring, supportive and provided emotional support throughout. As it was unexpected, she was there for me to discuss options which she then relied between me and the vet. Obviously, I was absolutely heartbroken but she was there to listen and talk to me. I don't think I could do it without her, her presence and support made that day slightly easier and I am greatfull to her.
vivian anne kelly
2 weeks ago
Had a great experience. Our little onyx was spayed and chipped here and all the staff were really great both with me as I was a little panicked and with our onyx Great care was taken with her before her surgery and her aftercare. Thank you to all.
Daniel Doherty
2 months ago
This vet caused my poor dog Moose prolonged suffering by firstly wrongly diagnosing her then messing up blood tests and giving the wrong medication which resulted in vet bills of nearly £1800.00 They took no responsibility for their mistakes, absolute vultures preying on the emotions of people's love of their pets. This place is run like a Drive-Thru with people going in for regular jabs for their pets, meds, foods and check-up's but the truth is if there is anything really wrong with your pet they are probably going to miss it and charge you an absolute fortune in the process. We had to go to another more reputable vet who quickly diagnosed her and at least made her last few months more manageable and give her some last few walks that she could enjoy. The interior is scruffy and not as clean as it should be given it's a vets. Will never trust this brand nor this particular branch ever again.
Claire Parkin
4 months ago
I have been with vets4pets Middlesbrough for about 8years first with my dog Harvey who sadly passed away 4 years ago, but when we got our new puppy lolly there was no doubt vets4pets Middlesbrough was the vets she would go to, she’s not the biggest fan of new people and isn’t fussed on going to the vets but they all love her and are patient with her and she lets them do what they need to, vets nurses and receptionists are all amazing ❤️
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