Middlesbrough PDSA Pet Hospital – Vets in Middlesbrough
No Prices
No Prices Tracked
Independent
Clinic Overview
- Speed and access are common positives: several owners describe quick appointments, pets being seen promptly, or urgent help being arranged when a condition worsened. - Reception is a recurring dividing line: some reviewers say staff handled stressful situations well, while others report rude or uncaring behaviour. - End-of-life care remains a major theme: some families felt pets were treated with dignity and trusted the vets' advice, while others felt the experience was rushed or lacked compassion.
Services
- •Free and low-cost veterinary care through PDSA for eligible pets.
- •General appointments and urgent bookings, with owner examples including a cat being seen straight away for an injured paw and a dog being offered a prompt appointment when its condition worsened.
- •Diagnostics and treatment, including testing, medication supply, and follow-up advice; earlier feedback also mentioned test results expected the same day and medication being dispensed quickly.
- •End-of-life care for dogs and small pets, including discussions around diagnosis, euthanasia decisions, and aftercare arrangements such as cremation or keepsakes.
- •Veterinary nurse training facility.
- •Practical details mentioned by owners include onsite parking, an easy-to-find location, and occasionally being seen earlier than the booked time.
Pricing
No published pricing information is currently available for this clinic.
People
- •Reception team: feedback is divided. Some owners praise calm handling of stressful calls, help with booking and registration, and arranging urgent appointments, while others describe reception interactions as rude or unhelpful.
- •Veterinary team: reviews range from very positive comments about excellent, caring treatment to criticism of communication and empathy during difficult visits.
- •Named in earlier feedback: Wednesday, Bob, and one older blonde-haired vet who was specifically praised.
Reviews
Google rating: 4.3/5 from 1,210 reviews. Recent feedback is mixed, with both strong praise and some very unhappy accounts.
- •Speed and access are common positives: several owners describe quick appointments, pets being seen promptly, or urgent help being arranged when a condition worsened.
- •Reception is a recurring dividing line: some reviewers say staff handled stressful situations well, while others report rude or uncaring behaviour.
- •End-of-life care remains a major theme: some families felt pets were treated with dignity and trusted the vets' advice, while others felt the experience was rushed or lacked compassion.
- •Administrative and eligibility issues appear in some complaints: these include registration problems, being turned away because of name or account issues, and dissatisfaction with how one case was triaged and charged.
Special Services
Vet Nurse Training
