Vets4Pets Middlesbrough Cleveland Park

- Many positive reviews focus on kind, attentive care, with owners saying vets listened carefully, explained options clearly and helped put both pets and owners at ease. - The practice receives especially strong praise for rabbit and exotic care, including long-term support, surgery and handling anxious pets gently. - Owners also mention short-notice urgent appointments, including being offered an earlier slot after first booking an emergency visit.

Vets4Pets Middlesbrough Cleveland Park is a corporate Vets4Pets practice in Middlesbrough offering first-opinion care for common pets as well as a notably broad exotics caseload. The clinic’s listed facilities include in-house diagnostics, imaging, dentistry, surgery, an isolation unit and nurse clinics, with out-of-hours cover provided by Vets Now. Recent feedback is mixed overall, but many owners highlight short-notice urgent appointments, clear explanations, and compassionate support, including for rabbits and end-of-life care.

Services

•Routine and general veterinary care: Care is listed for cats, dogs, rabbits, small mammals and exotic species including reptiles, birds, amphibians, fish and invertebrates. Reviews also mention urgent same-day or short-notice appointments when pets were unwell.
•Exotic and rabbit care: Exotic animal medicine and surgery are listed specialties. Recent reviews particularly praise the practice’s rabbit care, including ongoing treatment for recurring health issues and anaesthetic and surgical procedures.
•Diagnostics and monitoring: The clinic lists in-house laboratory testing including biochemistry, haematology and electrolytes, along with blood pressure monitoring. Imaging includes digital X-ray, dental X-ray and ultrasound.
•Surgery and dentistry: Soft tissue surgery, anaesthesia and an operating theatre are listed, alongside dentistry with dental X-ray.
•Preventive and support services: Microchipping, nurse clinics, nutritional advice, Pet Passports/Animal Health Certificates, and a listed behaviourist are all mentioned. Herbal medicines are also listed.
•Facilities and emergency arrangements: An isolation unit is listed, and the clinic is also noted as a veterinary nurse training facility. Out-of-hours care is provided by Vets Now.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. One review mentions puppy first injections being quoted at £35 per dog, or £40 per dog with a microchip. Reviews on cost are mixed: one owner described a disagreement over being charged more than expected, while another felt prices were a bit high.

People

•Andy: praised for rabbit and exotic-animal knowledge, with one owner saying his rabbit medicine expertise was “second to none.”
•Sophie: named alongside Andy for anaesthetic and surgical procedures on rabbits.
•Lindsay: mentioned warmly for helping a very nervous rabbit feel at ease.
•Lynsey (vet): singled out in multiple reviews for kind, compassionate handling of an unexpected pet death.
•Reception team: often described as professional, knowledgeable and supportive, though one review reported rude communication during a pricing dispute.

Reviews

Google rating: 4.3/5 from 218 reviews.

•Many positive reviews focus on kind, attentive care, with owners saying vets listened carefully, explained options clearly and helped put both pets and owners at ease.
•The practice receives especially strong praise for rabbit and exotic care, including long-term support, surgery and handling anxious pets gently.
•Owners also mention short-notice urgent appointments, including being offered an earlier slot after first booking an emergency visit.
•Negative feedback is present too, mainly around communication and pricing disputes, and one serious complaint alleges an initial misassessment before a cancer diagnosis was made elsewhere.

Reviews for Vets4Pets Middlesbrough Cleveland Park

Note: Showing the 10 most recent Google reviews out of 218 we track in total. Recent reviews may not be representative of overall sentiment.

Deborah Smith

5 months ago

Been meaning to leave a review for a while for this practice. We cannot thank them enough for the kindness they have shown to both ourselves and our late bunnies (Ben & Jerry) over the years. Following a recommendation from our previous vet, we joined this practice as one of our bunnies was suffering recurring health issues and we were advised to seek out a vet with experience in exotic animals. From our initial appointment with Andy, it was clear we had made the right decision and found his knowledge of rabbit medicine second to none. Over the years we entrusted Andy and Sophie to carry out various anaesthetic and surgical procedures on our bunnies (we wouldn't have trusted anyone else) and they always recovered well after. Both Andy and Sophie always made an appointment available for us if we had any concerns about our bunnies and when they weren't available we received the same high standard of care from Lindsay, who was wonderful at putting our very nervous bunny Jerry at ease. From the genuinely caring reception staff to the vets themselves, we are in no doubt that the care and expertise at this practice enabled our bunnies to have a great quality of life into their twilight years and we are forever grateful to them.

Natalie Williams

7 months ago

Not friendly, the lady was insensitive about my pets needs. Would not recommend

PJM

8 months ago

Our pride and joy, was poorly for a couple of days and we knew that he needed to see a vet. We called and arrangedfor an Emergency appointment for lunchtime. We received a phone call and obtained an earlier appointment, at relatively short notice. 👌 The vet was amazing and listened to our concerns and laid them to rest, almost immediately. She was very dilligent, attentive and caring to the super doogle, throughout, apart from the 💉 which is completely unavoidable. They both made friends again, soon after. She provided very good advice and gave us options. Fond farewells until next time. 🧏‍♂️🐕‍🦺👋👋🐾 The receptionist is very professional and knowledgeable and also provided very clear instructions and support.🤰 All the saff on the day were lovely.💖 All round, a very good experience and a very bouncy doogle on departure. 💫✨️🌟🤩

SanyaOdare

11 months ago

Ann Brady

1 year ago

Lynsey the vet is 1 of a kind, friendly, kind, compassionate. She handled the unexpected death of my baby moustache with the upmost respect. Beautiful lady x - Ann

Rolando Ramirez Oficial

Malcolm Marshall

I would give vets for pets Middlesbrough 0 if I could, took our gorgeous boxer dog for symptoms of a urany tract infection, to find out by an emergency vet it was actually cancer, this company disgust me, they don't care about animals, our dog Was put to sleep by a different vet. I hope your business closes, ur shocking and money grabbing

Kaylum Newton

2 years ago

So I booked my dogs in approx 1 week or so ago, 7 puppies for there first injections Over the phone they had told me it’s £35 per dog or £40 with a microchip. I didn’t need the microchipping as there was done by a mobile service (a1 pet services which were fantastic) Upon arrival today at vets 4 pets staff were lovely and the vet who did the injections was a lovely woman But after the job was done the receptionist had tried to charge me more I explained what was told to me over the phone but she had insisted this wasn’t the case and was rude about the situation. I did say you have my number on system and to listen back on the call logs as calls tend to be recorded by places like here didn’t say anything about it kept insisting that it’s an extra £40 to what I was told and started to get a little rude over the situation. I will be looking into taking this further. Been told one price and it suddenly jumping up by £40 is pretty frustrating.

Andrea Raper

3 years ago

We got in straight away and the nurse/vet was great with Molly and explained everything very clearly and was very professional , answered all my questions . The receptionist was very friendly and helpful, she booked in Mollys vacations and spay operation. I feel very confident she will be looked after very well.