Middlesbrough Cleveland Park Vets4Pets Ltd

From the latest reviews, owners describe getting urgent appointments at short notice (including being called back with an earlier slot), clear explanations and options during consultations, and compassionate support around end-of-life care. A smaller number of reviews describe negative experiences, including concerns about an initial misassessment of a serious condition and a complaint about insensitive communication.

Services

Services and capabilities mentioned by the clinic website and/or reviews include

•Care for cats, dogs, rabbits, small mammals, and exotic species (including reptiles, birds, amphibians, fish, and invertebrates)
•Exotic animal medicine and surgery (listed specialty)
•Diagnostics
•In-house laboratory tests (biochemistry, haematology, electrolytes)
•Blood pressure monitoring
•Imaging: digital X-ray, dental X-ray, ultrasound
•Dentistry (including dental X-ray)
•Soft tissue surgery and operating theatre/anaesthesia
•Microchipping
•Nurse clinic
•Behaviourist (listed)
•Nutritional advice
•Herbal medicines (listed)
•Pet Passport / Animal Health Certificate (listed)
•Isolation unit (listed)
•Emergency/urgent appointments are referenced in reviews (same-day/short-notice scheduling described)
•Out-of-hours services are stated to be provided by Vets Now

Also listed in the clinic data: Veterinary Nurse Training facility.

Pricing

The latest written reviews include a specific pricing quote for puppy first injections

•One owner says they were told £35 per dog, or £40 per dog with a microchip when booking by phone.

The same review alleges a disagreement at payment, saying they were then asked to pay an additional £40 beyond what they were told; the practice’s version of events is not provided in the review set we have.

People

•Lynsey (vet): mentioned by name in multiple reviews for handling an unexpected pet death “with the utmost respect.”
•Reception team: described in one review as professional and knowledgeable, giving clear instructions and support; another review describes a receptionist being rude during a pricing dispute.

Reviews

Google rating: 4.3 stars from 217 reviews. “”

•Short-notice urgent care: one owner describes booking an emergency appointment and being phoned back with an earlier slot.
•Clear explanations and options: a consultation is described where the vet listened to concerns, gave advice, and offered options.
•Support around bereavement: a vet (Lynsey) is specifically credited with respectful handling of an unexpected death.
•Negative experiences also reported: one reviewer felt staff were not friendly/“insensitive,” another alleges their dog’s cancer was initially missed (first assessed as a urinary tract infection) before diagnosis elsewhere, and one review describes a dispute over being charged more than a quoted price.

Reviews for Middlesbrough Cleveland Park Vets4Pets Ltd

Note: Showing the 5 most recent Google reviews out of 217 we track in total. Recent reviews may not be representative of overall sentiment.

Natalie Williams

a week ago

Not friendly, the lady was insensitive about my pets needs. Would not recommend

PJM

a month ago

Our pride and joy, was poorly for a couple of days and we knew that he needed to see a vet. We called and arrangedfor an Emergency appointment for lunchtime. We received a phone call and obtained an earlier appointment, at relatively short notice. 👌 The vet was amazing and listened to our concerns and laid them to rest, almost immediately. She was very dilligent, attentive and caring to the super doogle, throughout, apart from the 💉 which is completely unavoidable. They both made friends again, soon after. She provided very good advice and gave us options. Fond farewells until next time. 🧏‍♂️🐕‍🦺👋👋🐾 The receptionist is very professional and knowledgeable and also provided very clear instructions and support.🤰 All the saff on the day were lovely.💖 All round, a very good experience and a very bouncy doogle on departure. 💫✨️🌟🤩

SanyaOdare

4 months ago

Ann Brady

2 months ago

Lynsey the vet is 1 of a kind, friendly, kind, compassionate. She handled the unexpected death of my baby moustache with the upmost respect. Beautiful lady x - Ann

5 months ago

Rolando Ramirez Oficial

8 months ago

Malcolm Marshall

I would give vets for pets Middlesbrough 0 if I could, took our gorgeous boxer dog for symptoms of a urany tract infection, to find out by an emergency vet it was actually cancer, this company disgust me, they don't care about animals, our dog Was put to sleep by a different vet. I hope your business closes, ur shocking and money grabbing

Kaylum Newton

a year ago

So I booked my dogs in approx 1 week or so ago, 7 puppies for there first injections Over the phone they had told me it’s £35 per dog or £40 with a microchip. I didn’t need the microchipping as there was done by a mobile service (a1 pet services which were fantastic) Upon arrival today at vets 4 pets staff were lovely and the vet who did the injections was a lovely woman But after the job was done the receptionist had tried to charge me more I explained what was told to me over the phone but she had insisted this wasn’t the case and was rude about the situation. I did say you have my number on system and to listen back on the call logs as calls tend to be recorded by places like here didn’t say anything about it kept insisting that it’s an extra £40 to what I was told and started to get a little rude over the situation. I will be looking into taking this further. Been told one price and it suddenly jumping up by £40 is pretty frustrating.

Andrea Raper

2 years ago

We got in straight away and the nurse/vet was great with Molly and explained everything very clearly and was very professional , answered all my questions . The receptionist was very friendly and helpful, she booked in Mollys vacations and spay operation. I feel very confident she will be looked after very well.

Mark Thompson

3 years ago

Variety of Products for all our furry friends. Grooming is offered at the back of the store as well as veterinary services. Ample parking as well. Prices are a bit high but you get what you pay for.